STORE POLICY
At Cookie KShop, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Please do read below for the terms & conditions and proceed to order only if you agree 🙇🏻♀️:
✔️ Box albums will not be given compensation (unless badly damaged) as they are very sensitive.
✔️ The store will not take any responsibility for damaged or lost articles once tracking id is provided.
✔️ No cancellations & refund will be possible once you have ordered unless the product goes out of stock.
OUR SHIPPING POLICY
Products once ordered will be shipped within a week after order is placed. All orders will be currently shipped via India Post Speed. Tracking id will be given via the store and it will be emailed to you.
PRIVACY POLICY
All about Information Security
The store will not share any information of a customer such as address, phone number, etc. to any third party. Privacy is kept at utmost importance here.
OUR CANCELLATION, REFUND AND RETURN POLICY
The store is not legible to give cancellations and refunds once order for any product is placed.
If any item gets returned to us due to any issue on the courier's end, we will be contacting you as soon as possible to reschedule.